A – TRADEMARK APPLICATION LETTER

In order to register in the certification process, please contact us so we will send you a letter of application. You will need to send it back completed and signed and once this will be done we will make an admissibility of your request so we will be able to send you the quotation for your audit of certification. 

B – ADMISSIBILITY OF YOUR REQUEST

Its objective is to verify, before the audit, that the product that is the subject of the certification request falls within the scope of certification and that it meets, on the basis of the file received, the requirements of the standard.

C – PLANNING THE AUDIT

The planning of your audit of certification will be done in cooperation with you following your availabilities

A – AUDIT OF CERTIFICATION

The audit may be assured by one or more auditors and will be followed by a report with the deviations that will need to be corrected, if necessary.

B – TRAVEL AND ACCOMODATION EXPENSES

The initial audit will take place at your permises and the travel and accomodation expenses will be charged according to the actual costs incurred by the auditor. In case of long-distance travel (eg : China, United-States, South America, etc.) transportation time fee will be charged.

Following the audit you will receive a report in which you will find, if they are some, the list of deviations.

They can be of two natures: either non-conformities which must be corrected to obtain the certification, or remarks and / or non-blocking comments for the certification.

Depending on the nature and type of deviations, a remote control may be considered to validate the correction and a complementary quotation will be sent.

B – DECISION

Following the results of all the controls, INFOCERT will ask AFNOR Certification to take one of the following decisions: certification agreement or refusal of certification. 

In case of acceptance, your certificate will be issued. It will be accessible on our dedicated website and we will also send it to you by email.

A – CONTINUOUS MONITORING

After the initial certification, an annual monitoring will be organized. Its duration will depend on the changes of the certification requirements, of the legislative requirements and of the functionalities of your software. A purchase order will be sent 3 months before the planned date or monitoring for the maintenance of the mark.